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Frequently Asked Questions

You'll find answers to the most frequently asked questions right here.

If your question hasn't been answered, or you would just like a chat,

please don't hesitate to get in touch.

  • I'm interested in 1:1 tuition, what areas of the UK do you cover?
    Thank you for your interest! I'm based in Beckenham, Kent and I travel all over London and the South East for 1:1, face to face tuition. If you are further afield, please still enquire as I can help you via video call. Local areas I cover are (but not limited to) - Beckenham, Crystal Palace, Penge, Bromley, Croydon, Lewisham, Greenwich. Bit further? London, Greater London, Kent, Sussex, Surrey, Essex.
  • What embroidery machines do you provide training on?
    I am a Brother specialist and have been for 10 years so I have expert knowledge of the full range of current Brother sewing and embroidery machines, as well as older models too. If you have a Brother, I'll definitely be able to help you. If you have another brand of machine, still get in touch as I have knowledge and access to other brands too. Brother models I provide training on include (but are not limited to)... PR1055X 10 Needle embroidery machine PR680W 6 Needle embroidery machine VR embroidery machine Innov-is Luminaire-XP1 Sewing, Quilting and Embroidery Machine Innov-is Stellaire XJ1 sewing, quilting and embroidery machine Innov-is Stellaire XE1 embroidery machine Innov-is V7 sewing, quilting and embroidery machine Innov-is V5LE sewing, quilting and embroidery machine Innov-is V3 embroidery machine Innov-is NV2600 sewing and embroidery machine Innov-is NV880E home embroidery machine Innov-is F480 sewing and embroidery machine Innov-is F440E embroidery machine Innov-is M280D sewing and embroidery machine Innov-is M240ED embroidery machine
  • What embroidery machine software do you cover?
    At the moment I only cover Brother Embroidery Software but I plan to open this up to more brands in the future so I can help more people. Currently I cover the following... PE Design 11 PE Design 10 PE Design Next PE Design Plus 2 PE Design Plus
  • What sewing machines do you provide training on?
    Sewing machine are usually more similar as you go from brand to brand, so although I specialise in Brother, and know Brother sewing machines like the back of my hand, it's highly likely I will be able to help you with another brand too. I've helped people with Janome, Bernina, Husqvarna, Pfaff, Juki, Singer and Toyota machines in the past so please reach out and we can have a chat about your machine and how I can help. Brother machines I can help with include (but are not limited to)... Innov-is VQ2 Innov-is 1800Q Innov-is 1300 Innov-is 1100 Innov-is F420 Innov-is A150 Innov-is A80 Innov-is A60SE Innov-is A50 Innov-is A16 Innov-is 15 XR37NT XR27NT LX25 LX17 L14S
  • I have an overlocker, which models do you cover?
    As with sewing machines, overlockers tend to be fairly similar across brands, and although I specialise in Brother overlockers, I also have experience of other brands too. So still reach out even if you don't have a Brother overlocker. The first overlocker I ever used was a Frister & Rossmann and then I moved onto a Janome overlocker even before I started working for Brother. Since then I've used many different brands, some of whom have fabulous air threader overlockers in their range - which are 😍 Brother overlockers I can provide tuition on include (but are not limited to)... 4234D 3034D 3034DWT 2104D M343D 1034D
  • How does the online tuition work?
    All tuition with me is tailored to you and your needs, so we can work out a plan together and go from there. Ideally, you'll have a computer with access to the internet and Zoom, however I can also provide tuition via Whatsapp video call on a phone or tablet.
  • What is the minimum time I can book for tution?
    If I'm travelling to you for 1:1, face to face tuition there is a 2 hour minimum. For online tuition the minimum is an hour, but I also offer an SOS (Save Our Stitching!) service where you can book in for 30 minutes. This is used by those who have a burning question, or a specific issue and would like to pick an experts brains!
  • How do I book?
    At the moment the best way to book in with me is to reach out via the contact form, email or direct message on Instagram or Facebook. We'll then talk through where you're at on your sewing or embroidery journey, what machine and/or software you have, any specific issues you've been having or particular techniques you'd like to learn during the training. Then we'll find a date and time that works for you. I can be pretty flexible so week days, weekends and evenings are all possible. Contact Form Email Instagram Facebook
  • How do I pay?
    There are many ways you can make payment for tuition: Bank Transfer Payment Link Card Payment via SumUp Cash (face to face tuition only)
  • Do I need to have a special machine to be able to join?
    You will need to have an embroidery machine that has an embroidery unit. Most sewing machines will have decorative stitches but we'll be working on embroidery machines which have an embroidery arm that you can attach an embroidery hoop to it. If you're not sure, reach out to me using the contact details below.
  • I have an embroidery machine but it's not a Brother, does that matter?
    While most of the content covered in the Club will be generic and applicable to all embroidery machine makes and models, there will definitely be a lot of Brother specific content and chat. You're more than welcome to join if you have another make of machine but please do be aware that I am a Brother specialist so that is where my expertise is strongest.
  • I'm a complete beginner to machine embroidery, will the Club be good for me?
    Yes definitely! There will be a huge range of Masterclasses available to watch to suit the complete beginner and through each step of your machine embroidery journey. What's more, you'll have a whole group of lovely, like minded machine embroiderers (and me!) with whom you'll be able to chat all things embroidery.
  • I've had an embroidery machine for a while and use it a lot, will the Club be good for me?
    Sounds like you already love machine embroidery which is great! If you're looking to meet like minded people who share your passion for machine embroidery then it will be perfect for you too! Also, we can all learn something new (me included!) so come on in!
  • Can I cancel my membership anytime?
    Yes of course! You're not tied into a contract as the Club is a rolling monthly membership. You can cancel your subscription any time in the members area.
  • What time will the Masterclasses and Q&A sessions be held?
    I want as many people to be able to come along to the live sessions as possible. However, I know that will be impossible to achieve so, I will host some of them during the day, and some in the evenings to hopefully make them as attendable as possible. I will be asking for feedback from members to ascertain the most popular timings for the sessions so I can make sure everyone is getting the most from their membership. Remember, all Masterclasses will be recorded so you'll be able to catch up or rewatch them anytime.
  • I'm in! Where do I sign up?
    Great!! Click the button below and come join us! Looking forward to having you onboard!

Let's Chat

If you have any questions, queries, ideas or requests regarding sewing and embroidery tuition you can use the form to get in touch below...

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